About the program
This course has been designed to provide office administrators, personal/executive assistants and secretaries with understanding of the skills needed in order to perform their role to the best of their ability. The course looks at all aspects of being a great office administrator, personal/executive assistants and secretary - responsible for supporting the day-to-day operations of an office by handling administrative tasks, managing communication, and maintaining a smooth workflow. The training is suitable for all office administrators and assistants who wish to develop their existing skills, learn new ones and recognise what it takes to be a confident and successful aide. Who should take this Course? This course is suitable for office administrators, personal/ executive assistants and secretaries of all levels who wish to gain a more thorough understanding of the skills needed to be able to perform their role efficiently and with confidence. The course is designed as an introductory level and so no prerequisite training is needed. Aim of the course By the end of this course, you will; understand the role of an office administrator, a personal/executive assistant and a secretary and the skills needed to fulfil the role, have knowledge of good communication skills, including how to be assertive and listen well, learn more about business writing skills, recognise the different working and management styles to enable you to work better with your boss, understand how to better your diary management, scheduling and time management skills, have knowledge of how to organise a successful meeting, learn how to write and layout minutes and a meeting agenda, understand the importance of office ergonomics. Certification On successful completion of the course, a customised digital certificate will be issued to you instantly via email. This certificate will be personalised with your name, course name and date of completion. This certificate does not have an expiry date.